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Northern Quest Resort & Casino Kalispel Market Appearnce Specialist in Airway Heights, Washington

HIRING PREFERENCE: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug-free workplace. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.

KALISPEL HOSPITALITY It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs:

CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.

CORE VALUES We Take Pride in Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership, and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere "thank you" and "goodbye," and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities.

SUMMARY OF FUNCTIONS Responsible for greeting and assisting guests of Kalispel Markets per Kalispel Hospitality. Provide cleaning services daily in a convenient manner to the guests and promote a positive image of the property through professional service and attention to detail. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: • Participates in the delivery and set up of the delivered products to the Kalispel Markets. • Assists with maintaining cleanliness, sanitation, and high appearance standards for the entire property. • Cleans and sanitizes all areas per company policies and County, State, and Federal health requirements: including parking lot, landscaped property, fueling stations, food and beverage stations, retail floor space, restrooms, front and back of the house, doors, public spaces, and all other areas as assigned. • Is knowledgeable on fuel dispenser operation and is willing and able to assist customers as needed. • Understands and responds to all guest needs and requests in a timely and professional manner. • Provide exceptional service to customers and employees when performing job duties and conduct oneself in a professional and businesslike manner to reflect the property's high standard of excellence. • Greets everyone at all times. Smiles make eye contact and verbally welcomes guests and co-workers from arrival to the property through departure. • Stock, maintain and secure all storerooms with all needed supplies. • Uses high lift or ladders to reach high areas for cleaning. • Pressure washes as needed. • Performs special projects as directed. • Work in a manner that will cause the least disturbance to the guests, observing guest privacy and requests. • Record and report any maintenance problems found. • Know and abide by all company policies and procedures, including safety, security, and emergency procedures. • Perform other duties as assigned by supervisor or manager • Available and willing to work any changes in hours deemed necessary for Business Levels. • Report accidents or injuries to management or security immediately. • Works as a team with other associates to maintain the best service

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