Description We are offering a role for a Property Administrator located in Boston, Massachusetts. The job function revolves around providing a superior level of customer service to residents, guests, and team members at the property site. This role is primarily responsible for leasing apartments, assisting in the moving process, and providing administrative support for a variety of property-related tasks.

Responsibilities:

• Handle all calls promptly and with a high level of customer service

• Schedule appointments and conduct in-person visits as needed

• Listen to resident requests, concerns, and comments, and refer them as appropriate

• Develop relationships with residents to understand their needs and aspirations and develop trust

• Initiate Maintenance Service Requests promptly and follow up with residents to ensure completion of service

• Greet prospective tenants and show the property and its features in accordance with established procedures

• Process applications for approval and follow up with applicants

• Pre-qualify prospects in accordance with the company procedures and housing requirements

• Conduct service inspections with the Service Management team to ensure properties are in move-in condition

• Facilitate and attend community engagement activities with residents, as directed by the Community Manager

• Manage rental payment process

• Prepare recertification and lease renewals, and enter data into the tracking system.

Skills required:

• Microsoft Excel

• Microsoft Office Suites

• Microsoft Outlook

• Correspondence

• Documentation

• Property Management

• Customer Service

• Receptionist Duties

• Yardi

• Yardi Property Management Requirements • Proven experience of at least 3 years in a Property Administrator role or similar position.

• Proficient in using Microsoft Office Suites, including Microsoft Excel and Microsoft Outlook.

• Demonstrated skills in handling correspondence and documentation.

• Prior experience in property management is a must.

• Excellent customer service skills are required.

• Experience in receptionist duties is preferred.

• Proficiency in Yardi and Yardi Property Management software is desirable.

• Strong organizational and multitasking abilities.

• Excellent communication and interpersonal skills.

• Detail-oriented with a strong focus on accuracy and quality.

• Ability to work independently and as part of a team.

• Demonstrated ability to manage multiple tasks and deadlines.

• Strong problem-solving skills and ability to make sound decisions.

• High level of integrity and professionalism.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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