Job Description

Insight Global is looking for a Technical Product Owner to support their Global trade compliance arm. This individual will be conducting initial user research, driving the squad vision based on business and user insights, design desirable and intuitive experiences, develop wireframes and visual designs, and iteratively validate solutions with users. Contextual inquiry into E2E business process, user personas (Trade Controls/compliance, GS, HCC(health care compliance), Legal), solution design.

* Shape the product vision / roadmap and steer the team in delivering products / platforms features / work oriented around business impact.

* Shape and prioritize backlog, applying business expertise and understanding of customer needs, ensuring the market has been defined to collect all required customers, translate requirements into user stories and acceptance criteria.

* Negotiate with the business in balancing business value with technical feasibility while prioritizing stories and features, optimizing cost, and improving delivery efficiency.

* Act as the "voice of the customer" within the team to ensure the team "builds the right thing".

* Plan resourcing for the team (i.e. new role, change in role), create ASOE requests, interview, select and onboard members to join the team.

* Act as direct manager for Product Analysts and/or other team members as required, ensuring strong coaching and development support.

* Accountable for shaping and hitting team Key Results.

* Work closely with Product/Platform Manager to establish the products' business value and support messaging, comms, and customer outreach as necessary.

* Ensure the products / features / work meets relevant security, privacy & compliance standards.

* Drive continuous improvement across the product lifecycle, including incorporating user feedback and insights into the next build iteration.

* Drive engagement with third parties to support delivery of team objectives.

* Act as primary Technical Point of Contact for licensed 3rd-party Trade Controls systems as decided.

* Drive selection of solution options, work with the Lead Engineer to assess tech elements of the solution prior to user testing.

* Facilitate release planning, sprint planning and demos with customers.

* Interact with other Squads within the Product / Platform as part of synchronization ceremonies to implement cross-team tasks.

* Drive reporting and analytics to provide visibility on team performance and monitor sprint metrics, user results, and business owners' Service Level Agreements (SLAs).

* Work with Lead Engineer to balance tech debt with feature delivery.

* Own and handle documentation and information.

* Collaborate to ensure all partners are clear on product roadmap activities, design, interdependencies and timelines.

* Actively participate in all team ceremonies; lead and optimize the flow of value using various tools and reporting cadence.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

* Confirmed knowledge and experience in standard Global Trade Compliance practices, technology, and supporting industry principles.

* Experience gathering requirements and translating them into a product vision by leveraging expertise in product development, engineering, and UX.

* Deep understanding of business/processes and high-level understanding of high-quality digital product delivery

* Understanding of customer journeys and customer experience

* Experienced in handling a product backlog/release plan, tracking team-level metrics, attending product team ceremonies, and removing blockers (burndown chart, release burn up), to deliver projects quickly and efficiently with high value.

* Foundational skills (at minimum) in Interface Mapping, Data Engineering, and SDLC * Experience in Global Transportation/Logistics

* Knowledge of JIRA

* Training in Data Engineering, Cybersecurity, Intelligent Automation and/or Emerging Technology null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.