Job Description:

CLIENT ACCESS REPRESENTATIVE

Central Missouri in areas such as: (SEDALIA, VERSAILLES, CALIFORNIA, CARROLLTON, & MARSHALL)

The Client Access Representative is responsible for receptionist and clerical duties in our clinic and will schedule clients, collect payment, and maintain current and updated client paperwork. The Client Access Representative is the face of the organization for all visitors and is responsible for the first impression we make.

Job Duties:

• Provide excellent customer service to all clients, staff and leadership team

• Represent BBH in a professional, collaborative and relevant manner

• Schedule/reschedule client appointments

• Client Intake paperwork

• Collect client cost share for appointment

• Work with provider on provider cancellation lists

• Maintain and update provider cancellation lists

• Correctly fill out daily deposit logs

• Scan documents to the chart

Qualifications:

• High School Diploma or equivalent

• Previous customer service experience (preferred)

• Microsoft Office Suite experience

• Ability to work with computers

• Excellent typing skills

• Excellent organizational skills

What we offer:

Great pay, great schedule, great benefits, and an amazing culture of inclusiveness and positivity. Burrell’s dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected in all of our content and across all of our agency. Diversity is more than a commitment at Burrell—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees