What would I be doing?

The Restaurant Assistant Manager will provide direct and general supervision to restaurant staff in order to ensure effective and efficient operation of assigned restaurant operations.

Responsibilities

(These function are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Delivers superior internal and external guest service

• Be friendly, polite and use courteous language

• Provide especially timely and knowledgeable service and then some

• Always find solutions to guests’ problems

• Use the guest’s name when appropriate

• Thank the guest and invite him or her back.); and work harmoniously with fellow team members.

• The Restaurant Assistant Manager will staff, schedule, evaluate, train, develop and monitor team members.

• Recommend wage increases, promotions, demotions, discipline and other employment actions for team members.

• The Restaurant Assistant Manager will understand department objectives, standards, guidelines and budget to achieve effective supervision of department; adjust daily schedule according to business levels.

• Increase restaurant revenues through research and taking positive steps to adjust or change menu offerings, service, portion control, presentation and waste.

• Promote the courteous treatment of customers and team members including resolving complaints, answering questions and providing general service.

• The Restaurant Assistant Manager will ensure food servers, bus persons and other restaurant personnel are meeting or exceeding service standards.

• Maintain control of the restaurant to ensure staffing levels are appropriate based on business volumes.

• Create and maintain records, reports and other documentation as required to meet company and business expectations.

• Observe and monitor staff adherence to health department regulations.

• Assist Restaurant Manager in developing and implementing department management plans including budgets, labor schedules and systems of accountability.

• Assist Restaurant Manager in developing and implementing policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines

• Ensure proper communication between front of house and back of house operations while taking ownership of all responsible areas.

• Meet daily deadlines of opening, creating, and posting table-talks for specials and produces sample dishes for pre-shifts in a timely manner and reviews nightly special postings, prep level reports, and critical inventory comparisons.

• Ensure periodic quality checks for all products and service, i.e., greeting times.

• Monitor purchasing, staffing, and inventory in order to control product and labor cost and waste, ensuring adherence to the budget.

• Monitor work areas to ensure cleanliness standards are achieved and customer requests are addressed and resolved.

• Oversee and ensure all stations are properly stocked and set up.

• Oversee and ensure all equipment and working conditions are well maintained.

• Maintain the viability and integrity of all restaurant operations.

• Performs related duties and responsibilities as required.

What are we looking for?

(Related education and experience may be interchangeable on a year for year basis)

• Must be at least 21 years of age.

• Must be able to obtain and maintain a valid gaming license.

• Demonstrated supervisory experience in a high volume restaurant.

• Three (3) years of experience directly related to the accountabilities specified

What would it be like to work at this property?

The truly unique entertainment complex, Belterra Park Gaming , features an expansive facility on 122 acres just minutes east of downtown Cincinnati. The facility features six food & beverage outlets, 1,500 Video Lottery Terminals (VLTs), and maintains the only turf track in Ohio. Best of all, guests can expect the same high level of service at Belterra Park as they receive at Belterra Casino Resort.

Belterra Park Gaming is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation.

Belterra Park Gaming

6301 Kellogg Rd

Cincinnati, OH 45230

What would it be like to be a Boyd Gaming Team Member?

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Corporate Mission

We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants.

Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities.

Company Vision

Boyd Gaming is one of the nation’s leading casino entertainment companies. But we’re so much more – a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry.

From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.

Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives.

We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.

Requisition ID 2024-48654

Property BELTERRA PARK

Category Food & Beverage

Position Type Full-Time