+-----------------------------------+-----------------------------------+ | ASSISTANT SLOT SHIFT MANAGER - | | | RED RIVER | | +-----------------------------------+-----------------------------------+ | ----------------- ----------- | | | --------------------------------- | | | Location Kiowa Cas | | | ino - Red River (Devol, Oklahoma) | | | Job Code 23-SL-1749 | | | Department Slots | | | Starting Salary 62000.00 | | | | | | ----------------- ----------- | | | --------------------------------- | | +-----------------------------------+-----------------------------------+ | Job Summary | | +-----------------------------------+-----------------------------------+ | Assists the Slot Shift Manager in | | | the overall operation of the | | | shift and carry out the entire | | | job responsibilities of the Slot | | | Shift Manager when acting in | | | his/her absence. | | +-----------------------------------+-----------------------------------+ | Essential Duties and | | | Responsibilities | | +-----------------------------------+-----------------------------------+ | >All Team Members must embrace | | | and deliver Kiowa's Guest | | | Service Standards to every Guest | | | on every shift, as outlined in | | | Orientation, the Team Member | | | Handbook, Standard Operating | | | Procedures (SOPs), and any other | | | related training | | | >Consistently ensures an | | | exceptional level of service and | | | satisfaction is achieved | | | throughout the property, | | | exceeding the expectations of | | | external and internal Guests | | | alike in a timely and effective | | | manner | | | > Maintains constant awareness | | | of all Slot department activity | | | and monitors performance of Team | | | Members ensuring adherence to | | | Casino policies and procedures | | | including internal controls | | | >Maintains constant awareness of | | | floor activity to protect the | | | playing public and the integrity | | | of the Casino | | | >Assists in implementing new | | | policies and procedures for the | | | Slot department to improve | | | security and efficiency and to | | | protect the Casinos assets | | | >Maintains a good working | | | relationship with all Team | | | Members including all other | | | departments | | | >Settles Guest disputes when | | | necessary | | | >Supervises and/or verifies slot | | | machine transactions when | | | necessary | | | >Responsible for ensuring that | | | the Slot department is in | | | compliance with federal currency | | | transaction reporting | | | requirements (Title 31) | | | >Ensures all slot machines are | | | in good repair and in working | | | order | | | >Responsible for Guest service | | | proficiency, Team Member morale, | | | staffing levels and effectiveness | | | of Supervisors and Slot | | | Attendants | | | >Oversee the preparation of | | | weekly staffing schedules for the | | | Slot Department | | | >Assistant Slot Shift Manager | | | must utilize management and | | | leadership skills in making sound | | | decisions | | | >Acts as a host, explaining slot | | | machine details to Guests as | | | necessary | | | >Monitors cleanliness of the | | | slot floor and takes action to | | | correct deficiencies | | | >Is always knowledgeable of all | | | departmental and casino | | | promotions and informs all Slot | | | Team Members of any changes | | | >Responsible for hiring, | | | retaining, promoting, performance | | | evaluations, training, | | | disciplining, and terminating | | | Team Member with concurrence of | | | the Department Director, General | | | Manager and the Director of Human | | | Resources | | | >Must adhere to the safety rules | | | and regulations of the Kiowa | | | Casino a