Hotel Front Desk Student Assistant

Apply now (https://secure.dc4.pageuppeople.com/apply/674/gateway/default.aspx?c=apply&lJobID=531176&lJobSourceTypeID=796&sLanguage=en-us) Job no: 531176

Work type: Student Ast

Location: Main Campus (Gainesville, FL)

Categories: Office/Administrative/Fiscal Support

Department: 05190000 - RU-JWRU HOTEL

Classification Title:

STU AST-CLERICAL & ADMIN

Job Description:

Student employees within the Reitz Union must:

• Be available to work during the Summer 2024 semesters

• Be a current University of Florida full-time student in good standing with at least a 2.0+ GPA

• Respond to and assist with emergency situations and building evacuations per department procedures or as instructed by building management staff

• Provide exceptional customer service while maintaining a high level of professionalism

• Demonstrate a desire and willingness to learn in a fast-paced team-oriented environment

• Establish an exemplary work ethic by being proactive, self-motivated, and dependable

• Participate in all scheduled meetings, trainings, and evaluations

• Possess the ability to work weekends, evenings, holidays and academic breaks, as needed

• Act as an ambassador for all Reitz Union areas as well as the University of Florida, providing accurate information and campus resources

Position Specific Responsibilities:

• Responsible for the operation of the hotel information desk which would include making room reservations, checking-in and checking-out hotel guests, and responding to hotel guest requests

• Aide the visitors and patrons of the University of Florida Reitz Union by providing directions on locations throughout the Reitz Union, campus, and other various destinations

• Maintain documentation and billing information regarding posting room charges and accounting procedures

• Responsible for operating hotel switchboard (PBX) responding to hotel guests needs appropriately

• Completes all training requirements upon being hired in a timely fashion

• Ability to commit to working 10 or more hours per week

• Other duties as assigned

Advertised Salary:

$12.00/hour

Minimum Requirements:

This position is open to all students who are eligible to work on campus and must maintain a 2.0 grade point average. Registered students are employed on a part-time basis, up to 20 hours per week.

Summer 2024 availability required.

Preferred Qualifications:

Although no experience is necessary to apply and all training will be provided, we would prefer for all student employees to:

• Possess the ability to work shifts during the early morning, evenings, weekends, breaks, and holidays.

• Proficient with verbal and written communication.

• Demonstrate previous experience of cash handling procedures and reconciliation.

• Demonstrate previous experience with customer service.

• Knowledge of computer and database systems.

• CPR and First Aid Certified, or willing to obtain.

Special Instructions to Applicants:

Must be available to work during the Summer 2024 semesters.

Applicant must submit a résumé with their application that includes all current involvement, organizations, or current employment on campus.

Applications must be submitted by 11:55 p.m. of the posting end date.

Health Assessment Required:No

Advertised: 17 Apr 2024 Eastern Daylight Time

Applications close: 30 Apr 2024 Eastern Daylight Time