Job Information
Cactus Petes Resort Casino Food Server in Jackpot, Nevada
This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2196816
- Adheres to all departmental and property policies and procedures regarding guest service standards.
- Greets and welcomes each guest seated in assigned station.
- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.
- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).
- Suggests items to guests based on expressed guest preferences.
- Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards.
- Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.
- Resolves service issues according to established guidelines.
- Itemizes, totals, and presents check for payment to correct customers.
- Assists bus persons, as necessary, in bussing, cleaning, and setting tables.
- Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.
- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
- Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.
- Completes assigned side work as directed.
- Knows and promotes current casino events and programs and can give guests directions to all casino areas.
- Maintains strict confidentiality in all company matters.