Our Company

BrightSpring Health Services

Overview

Responsible for submitting physician orders for signature; and making every effort to ensure physician signature is obtained in a timely manner. Submits notification of missed visits and discharge summaries to the physician/facility.

Responsibilities

• Contacts physician offices by phone or fax to follow-up on outstanding orders

• Maintains a list of physicians who prefer to be contacted by the marketing staff; provides orders to the marketing staff to deliver to those physicians; and assists the marketing staff in maintaining a log of outstanding orders for his/her assigned physicians

• Notifies the appropriate manager when it’s identified that the wrong physician has been listed on an order; makes corrections in the computer once the correct physician’s name has been provided and resubmits the order to the correct physician

• Prints and submits Plan of Care Summary to patients in a timely manner

• Submits notification of missed visits to the patient’s physician in a timely manner and payer source, when required by the payer

• Submits discharge summaries to physicians in a timely manner

• Assists with answering the telephone in a timely and courteous manner, transferring callers to the appropriate department/person

• Takes messages as needed and delivers to the appropriate individual in a timely manner

• Observes confidentiality and safeguard all patient related information

• Notifies Supervisor of problems in a timely manner and works to help provide solutions

• Completes ongoing education requirements and demonstrates ongoing competency in required areas

• Other duties as assigned

Qualifications

• High school graduate or GED

• Minimum of six (6) months experience in an office setting, preferably medical office related

• Medical terminology, preferred

• Proficient knowledge of the framework, organization, and function of home care

• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications

• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively

• Ability to work independently and in a team environment

• Excellent, oral, written, and interpersonal communication skills

• Professional appearance and demeanor

About our Line of Business

BrightSpring Health Services is a leading provider of complementary home and community-based pharmacy and health services for complex populations in need of chronic and/or specialized care. Through the company’s pharmacy and provider services to seniors and specialty (including behavioral) populations, we provide comprehensive care and clinical services in 50 states to over 360,000 customers, clients and patients daily. The company’s services foster greater patient and family satisfaction, improve outcomes and reduce health care system costs, and are supported by industry-leading quality outcomes. For more information, visit www.brightspringhealth.com. Follow us on Facebook (https://www.facebook.com/brightspringHS/) , Twitter (https://www.twitter.com/BrightSpringHS/) and LinkedIn (https://www.linkedin.com/company/brightspringhealth/) .

Additional Job Information

Our comprehensive benefits include:

• Medical, dental and vision insurance

• Tuition reimbursements and discounts

• Paid time off

• 401(k) retirement plan

• Flexible Spending Account (FSA)

• Employee discounts

  ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com .

  Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.

Job LocationsUS-KY-LOUISVILLE

ID 2024-142809

Line of Business BrightSpring Health Services

Position Type Full-Time