JOB REQUIREMENTS: Give hope. Give health. Make your mark in the fight against cancer. At Accuray, we make a direct and powerful impact on the lives of cancer patients every day - helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer - helping to develop, introduce and support new treatment delivery systems and software that will give new hope and new health to cancer patients and cancer survivors around the world. Accuray develops, manufactures and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makestreatment shorter, safer, personalized and more effective, ultimately enabling patients to live longer, better lives. Job Description Summary: The Manager of Product Surveillance is responsible for the planning and management of post-market surveillance activities for Accuray products. These activities include day-to-day oversight of complaint processing, investigations, and escalations to address customer and safety concerns. This role ensures compliance to global regulatory requirements affecting product surveillance and provides a closed-loop system for effective analysis of product safety, reliability and quality issues. The Manager establishes operating mechanism to examine issues and make decisions for actions and effectively communicates cross-functional and with senior management. Additionally, the Manager of Product Surveillance manages and continually improves the product surveillance processes. Essential Duties and Responsibilities: Manages Product Surveillance team managing customer complaints and investigations. Leads culture valuing safety and compliance for product surveillance and establishes and maintains company procedures aligned with worldwide regulations and standards. Drives continuous improvement in processes and execution of global complaint handling and product surveillance processes. Generates global complaint trending and investigation metrics for execution and analysis. Leverages product surveillance data and trends using statistical methods tools to drive product surveillance improvements. Works cross-functionally to resolve customer complaint and support investigation and resolution activities. Maintains intelligence and communicates new or revised regulations and/or guidelines affecting Accuray\'s products and the medical device industry. Represent product surveillance in external audits from regulatory bodies. Performs additional duties as assigned by Executive Management. Promotes a culture of rigor and accountability. Qualifications: a. Required Bachelor\'s degree in scientific, technical, or engineering discipline, or an equivalent combination of... For full info follow application link. We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/424C02F5CEBE4768