This is a 100% remote opportunity for our client in the energy industry. Bilingual in Spanish is highly preferred. Must have worked in a call center background in the last year. This is a contract-to-hire opportunity with hourly pay of $19.

Must-haves:

• 2+ years in a customer experience/support role, preferably in an online environment
• Can demonstrate successfully going above and beyond in a work-from-home environment
• Ability to effectively and efficiently work with others as a team, while operating as a self-starter
• Ability to multitask, think on ones feet, and navigate difficult situations with compassion and a positive demeanor
• Outstanding judgment when trusted with critical, non-public data and information
• Passion for our mission, sustainability, and helping drive a clean-energy future
• Access to a stable and functional work-from-home environment, including strong wi-fi and good acoustics / uninterrupted space to support our members on the phone

Requirements

• Experience working in tech or startups
• Experience with Zendesk or another customer support ticketing system
• Knowledge of the renewable energy space and a demonstrated passion for working at a passionate organization
• Bilingual (English and Spanish) with excellent verbal and written communication skills in both languages

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