Warehouse Lead Associate

Conn’s is publicly owned and offers a comprehensive benefits program including: Medical, Dental & Vision Benefits, Flexible Spending Accounts, Paid Vacation, Basic Life Insurance, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan, Tuition Reimbursement and Employee Discounts.

Position Summary:

Warehouse Lead Associates are responsible for ensuring product flows in a timely manner specified through shipping & receiving (inbound/ outbound) processes. They identify product flow problems early and proactively resolve them; measured by relevant metrics and Key Performance Indicator’s (KPI’s).

Responsibilities:

• Supports the facility operating budget and Key Performance Indicator’s (KPI’s) by validating and achieving standards.

• Achieves daily operating goals.

• Ensures inventory integrity and systems integrity and execution, while maximizing productivity throughout the distribution center.

• Ensures workforce engagement in company values through the effective execution of HR, Loss Prevention and Safety policy and programs; as measured by the reduction in employee relation incidents, recordable accidents, and inventory shrink

• Actively embraces continuous improvement through improvement of self as much as improvement of team, processes, and environment

• Meets Retail & Delivery Service level objectives

• Performs operational training and cross-training events

• Creates a culture of ownership and participation while ensuring company policies are communicated, understood, and administered

• Excellent customer service and follow-up skills

• Formulates and executes tactical operating plans and adjust staffing and resources based on volume and service level expectations

• Works in direct labor role as needed and demonstrates team building skills and leads by example

• Utilizes Warehouse Management Systems (WMS); specifically, HighJump, and able to perform research on exceptions

• Maintains a safe, secure, and healthy work environment and ability to show improvements in accident and injury statistics

• Maintains necessary equipment and tools for the operation to succeed

Qualifications:

• Computer and clerical experience preferred

• Must be able to consistently position self to maintain/move product throughout the facility and be able to remain in a stationary position for long periods of time

• Experience in HighJump (WMS) preferred

• 2+ years leadership experience preferred

• High School Diploma or equivalent required

• Some college work preferred

Conn’s HomePlus is an equal opportunity employer.

Conn’s HomePlus (NASDAQ: CONN) is a specialty retailer of home goods, including furniture, appliances and consumer electronics, with a mission to elevate home life to home love . With more than 150 stores across 15 states and online at Conns.com , our over 4,500 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and personalized financing, including flexible, in-house credit options. Additional information can be found by visiting our investor relations website (https://ir.conns.com/?_ga=2.12506420.1054910772.1643205073-669518832.1639583917&_gac=1.139066290.1643219777.0bd0d6689be31e38a713b79910f725b0) and social channels (@connshomeplus on Twitter, Instagram, Facebook and LinkedIn).

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