DEPARTMENT: INFORMATION TECHNOLOGY JOB TITLE: NETWORK ENGINEER - VOICE Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the "quality of life" for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all. Live Here! Work Here! JOB SUMMARY: Responsible for the design, deployment, maintenance, advanced diagnostics, troubleshooting and day-today administration of highly complex communication servers and software in support of all County communications running over both traditional and Voice over IP networks. Participates in planning of programs, policies or objectives for own work group and department. DUTIES and RESPONSIBILITIES: Participates in the design, installation, and support of Fort Bend Countys communications systems, utilizing traditional analog and digital networks as well as advanced Voice over IP/SIP networks running over the Countys hardwired and wireless network infrastructure. Provides support for both the traditional hardware phones and equipment running over traditional communication networks as well as VOIP phones and virtual phone applications running over the Voice over IP networks. Recommends and implements communications systems policies and standards to ensure adherence to approved security and disaster recovery procedures. Work with outside vendor services to ensure that support contracts are adhered to and services are provided in an efficient and timely manner. Provide advanced diagnostics, proactively monitor and document all county communications networks and SIP configurations using advanced Avaya switches and servers, network operating systems and networking protocols. Research and recommend technology in support of long-range network capacity planning. On call 24 hours per day, 7 days per week to respond to network related problems and outages. Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers. REQUIREMENTS: Bachelors Degree in Computer Science, Information Systems, or related field. (High School/GED and five years of relevant professional experience may be substituted for the bachelors degree). 5 years hands-on experience configuring and managing Cisco Voice and Collaboration systems. Advanced Network knowledge of Cisco technology, protocols and security systems in a converged network environment which encompasses local, wide area, wireless and voip applications. Strong verbal and written communications skills; interpersonal skills and ability to deal effectively with the public, vendors, other employees, and elected officials.

Cisco Certified Technician (CCT) Collaboration or Cisco Certified Network Professional (CCN) Collaboration preferred but not required. SALARY RANGE: $38.90 - $48.62 hourly based on qualifications All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS). Full-time employees also enjoy a wide-range of great benefits. Fort Bend County is an equal opportunity employer, committed to non-discrimination in employment on any basis including race, color, religion or creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status (including childbirth and related medical conditions), national origin, ethnicity, citizenship status, age (40 and over), physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal and local laws, unless such classification is a bona fide occupational qualification. Fort Bend County complies with the Americans with Disabilities Act and all other applicable federal, state and lo al laws regarding disability discrimination and accommodation.