Service Coordinator

United Radio is a employee-centric organization that is successful partner to its customers throughout New York State. The company is currently in a high-growth phase and building a team of people who share core values of positivity, exceptional work ethic and a commitment to working hard in order to get the job done. Through partnerships with Motorola, JVC Kenwood, Avigilon, and the like, United Radio services the mission-critical communications needs of its sophisticated customer base. With 100 years in the industry and a reputation for technical expertise and the ability to offer customized solutions, United Radio delivers a variety of communication applications across a diverse mix of over 40 end markets in the US. United Radios ability to create tailored solutions for its extensive base of over 20,000 active customers. United Radios headquarters are in Syracuse, NY with secondary locations in Salt Lake City, Utah and Peachtree, Georgia.

Summary:
Coordinates the activities for new and defective product returns and performs various clerical and data input duties as directed. Hours are 8:00am 5:00pm or 8:30am-5:30pm Monday Friday.

Responsibilities: Data Entry, Customer phone interaction, Handling of boxes / product. Product movement between warehouses. Assist in any task to help the flow of orders or products. Receive defective units as they come in including pallet program and exchange program. Process online orders, completing credit request for overdue core returns. Managing unacceptable core returns/contacting dealers on resolving orders.

Qualifications: Able to lift more than 10 lbs, able to sit / stand and be mobile for periods of time. Minor excel experience. Strong attention to detail, must be flexible and have good skills regarding team work. HS Diploma or equivalent. Ability to work both within a team and independently. Typing, Attention to detail, and be familiar with using a computer system. Ability to multi-task in a fast-paced environment

Total compensation for this role is market competitive. The anticipated salary range for this position based out of Syracuse, NY is estimated at $15.00 to $16,00 Per hour. The actual salary will vary based on applicants experience, skills, and abilities, geographic location as well as other business and organizational needs.