FTE: 1, Shift: 2, Schedule: 4 days @ 10 hours * This position will start at Tacoma General Hospital and transition to the new Laboratory located in Tukwila, WA* Position Summary The Customer Service Representative (CSR) - Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained. The incumbent provides telephone-based customer service; documents communications with clients; handles specimen transportation; performs accessioning of specimens into the data management system; provides prices, places lab orders, corrects various report and billing errors; maintains courier vehicles and dispatches couriers to clients. Requirements High School diploma or equivalent Depending on assigned area, MA-P license may be required Minimum one (1) year of experience in a laboratory setting or providing customer service support Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $22.53 - $32.41 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed . MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V