JOB DESCRIPTION SUMMARY:

Responsible for providing dining service to all customers in an efficient, courteous, and professional manner displaying a high standard of customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Provide excellent guest service to both internal and external guests.

• Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.

• Responsible for prompt, efficient and courteous service of food and beverages to restaurant customers in accordance with venue standards.

• Performs necessary tasks to service customers, i.e., taking and filling all food and drink orders and assisting in maintaining customers dining area in a clean and neat manner.

• Monitor’s customer needs on a continual basis ensuring all requests will be promptly fulfilled.

• Performs as a team member with venue Hosts, Supervisors, Food Servers, Bus People and Kitchen Staff in producing a smoothly and efficiently run operation.

• Assists other restaurant personnel with maintenance (side work, opening/closing duties) as necessary.

• All other duties as assigned.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High School diploma or GED required. Previous food server experience preferred.

SPECIAL QUALIFICATIONS:

Strong organizational and interpersonal skills required.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret a variety of instructions furnished in written, oral or diagram form. Ability to respond to common inquiries or complaints.

MATHEMATICAL SKILLS:

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Submission Number: 25

Submission Date:7/1/2022

Previous Submission Date:4/15/2022 Page 106

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Associate is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms, and talk or hear. The Associate frequently is required to stand and walk.

The Associate is frequently required to lift up to 25 lb. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an Associate encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. When on the gaming floor, the noise level increases to loud.