Company Description

Robert Bosch Tool Corporation is composed of industry-leading brands, including Bosch, Dremel, RotoZip, and Vermont American. Bosch designs, manufactures, and sells power tools, rotary tools, and accessories. Renowned for innovation, versatility, ease of use, durability, and performance, Bosch tools are sold through tool specialists, hardware stores, mass merchants, and home improvement centers.

The Walnut Ridge plant is home to a small team of associates dedicated to delighting customers with outstanding power tool service. If you are looking for a small team feel with a much bigger organization standing behind you, then the Walnut Ridge Bosch location will be a great fit for you!

Job Description

This position develops, manages and optimizes processes involved in the receiving, and repacking of tools, and the shipping of tools and service parts. Manages daily operations and efficiency. Develops and institute controls, improvements and innovations that will yield increased productivity and higher quality.

Primary Duties and Accountabilities:

• Manage and maintain operations for the receiving of tools.

• Introduce innovation to support increase in productivity, throughput and fulfillment.

• Meet and exceed KPI goals for output, productivity and efficiency.

• Adjust processes, staffing and workflows in response to market conditions.

• Manage and maintain operations for the processing of warranty returns, efficiently interfacing with corporate resources, workflows, and processes, while working closely with other areas when needed.

• Drive continuous improvement, employee engagement, safety, productivity, and quality.

• Manage and control operations for special repack and return projects, where balancing labor and turnaround are key.

• Data mining and reporting on department outputs and evaluate in order to find and action areas for improvement.

• Alert corporate regarding trends and other information regarding returns.

• Lead direct and indirect warehouse associates

• Manage daily operations for PT-managed warehouses, e.g. resource planning.

• Define, maintain and improve standards and processes in his/her area of responsibility.

• Manage escalation (including communication with involved stakeholders)

• Plan and monitor postponement and KIT building operations (if applicable).

• Generate, interpret and analyze KPI and various other information and metrics via data mining and reporting., using tools like Excel, SAP, REMAS, Power Bi and Access.

• Recommend improvements, identify trends and opportunities within the department using data and metrics to find areas for improvement.

Qualifications

• Bachelor's degree in engineering, business, technology, or related required.

• Direct supervisory experience preferred.

• Intermediate experience in the management of industrial processes and operations, including process improvement techniques (Kaizen) preferred.

• Intermediate knowledge of Enterprise Resource Planning (ERP) programs and systems preferred.

• Intermediate or advanced skill in the Microsoft Suite including Access, Excel and Power BI required.

Additional Information

BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)

• AWIM (A World In Motion)

By choice, we are committed to a diverse workforce – EOE/Protected Veteran/Disabled.

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.