Patient Account Rep

Job Details

Job Location

WCHC Hub - Washington, IA

Position Type

Full Time

Job Shift

Day

Job Category

Health Care

Description

SUMMARY

This position is responsible for billing and follow-up on all third party/insurance claims and ensures prompt and accurate reimbursement. Works with patients inquires to ensure knowledge and resolution of their insurance coverage.

To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability to be successful.

DUTIES/RESPONSIBILITIES (include but are not limited to the following)

• Complete timely claim submission for all payers.

• Recognize and resolves charging errors.

• Perform account follow-up in a timely manner.

• Complete accurate posting of remittance advises and patient payments.

• Respond to insurance and patient inquiries and correspondences in a timely manner.

Qualifications

EDUCATION AND/OR EXPERIENCE

• This position requires three years of business office experience or equivalency.

  SKILLS AND ABILITIES

• Proficient computer skills.

• Knowledge of third party billing requirements, reimbursement systems, and medical terminology.

• Effectively communicate and assist a wide array of customers in a professional and compassionate manner.

• Uses a logical approach to address problems or opportunities to manage the situation at-hand using references and resources as necessary.

• Explores options and alternatives to reach outcomes that gain acceptance of all parties.

• Thinks carefully about the likely effect on others of ones words, actions, appearance, and mode of behavior.